ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "378: Practitioner Stories: Journey Management At Prudential"
Episode Synopsis
We continue our series on Prudential’s CX transformation by interviewing John Sciacchitano, VP, Head of Journey Management. He describes a framework of journey management that's sensitive to stakeholder and customer mindsets.
More episodes of the podcast The CX Cast
420: CX Stakeholder Management
09/09/2025
415: Journey Innovation
05/08/2025
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