Episode Synopsis "Simplifying Innovation"

Innovation gets a lot of press in the service of new products, but it is also a critical means to improving customer experiences and customer profitability. Christine Mauro, Director of Innovation at Saleforce shares insight on how to innovate through simplification.

Listen "Simplifying Innovation"

More episodes of the podcast The Customer Class

• Simplifying Innovation
• Delivering on Critical Customer Needs
• The Loyalty Unicorn
• Social Matters
• Ghost in the Machine
• Finding the Soul of Your Customers