Episode Synopsis "Finding the Soul of Your Customers"

SoulCycle co-founder Julie Rice unpacks the ways that she and Elizabeth Cutler used common sense data to create a cult-worthy customer experience.

Listen "Finding the Soul of Your Customers"

More episodes of the podcast The Customer Class

• Simplifying Innovation
• Delivering on Critical Customer Needs
• The Loyalty Unicorn
• Social Matters
• Ghost in the Machine
• Finding the Soul of Your Customers