Inside New Era’s Wildly Complex (and Effective) SMS Program

11/11/2025 12 min Temporada 2 Episodio 5
Inside New Era’s Wildly Complex (and Effective) SMS Program

Listen "Inside New Era’s Wildly Complex (and Effective) SMS Program"

Episode Synopsis

Erin Falter from New Era sat down with us to talk about running one of the most complex SMS programs in ecommerce: thousands of SKUs, millions of fans, and zero room for irrelevant texts.
She ended up giving us a masterclass in marketing, human behavior, and throat anatomy (no cap).