In this episode of Syncronized, Brandon sits down with Travis Johnson, VP of Technology Operations at Infracore, to explore the overlooked world of contract management and negotiation for MSPs. Travis breaks down why contracts are more than just paperwork—they’re a strategic tool for protecting margins, avoiding unnecessary costs, and ensuring long-term business health.Travis explains why many MSPs treat contracts as a "set and forget" process, missing key opportunities to optimize spending and eliminate redundant services. He shares actionable insights on tracking agreements, negotiating better terms, and leveraging competition among vendors to secure the best deals. His hands-on experience has helped businesses save significant amounts, sometimes even preserving jobs through smarter cost management.Finally, Travis highlights the hidden pitfalls in contracts, from automatic renewals to unclear indemnification clauses. He offers practical advice on reading the fine print, asking the right questions, and approaching negotiations with confidence. This episode is packed with must-know insights for MSPs looking to strengthen their financial strategy.

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