ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "What is Omnichannel Customer Experience?"
Episode Synopsis
Today we’re talking about customer experience and specifically, an omnichannel approach to CX. We’ll discuss what it is, how it’s different than omnichannel marketing, and how companies can put it into practice for improved results. We’re joined today by Callie Wheatley and Steven Lubel, both management consultants with Jabian Consulting.
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