Spotlight by CS in Focus

Por: CS In Focus
Driving Success Across GTM with Customer-Centric Collaboration.
We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.
33 episodios disponibles

Latest episodes of the podcast Spotlight by CS in Focus

Ep 26: Fix Your Revenue Leaks: Sandy Yu on Turning CS Into a Growth Engine 19/08/2025
Ep 25: Catch Risk Before It Becomes Churn with Vinova Deniz 20/07/2025
Ep 24: How to Be a Strategic CSM: Chad Horenfeldt’s 3C Framework to Uplevel Every Customer Conversation 12/07/2025
Ep 23: How to SUCCEED and Take Control of Your Career (in CS and Beyond) with Greg Boyd 26/05/2025
Ep 22: How to Break Into Customer Success with Gözde Görce 18/05/2025
Ep 21: Scaling CS through Partnership with Paul Abdool and Franz Schrepf 25/02/2025
Ep 20: Scaling Customer Success: Unlocking Growth with Julie Persofsky 23/12/2024
Ep 19: Why Value is the Heart of Modern Customer Success with Dillon Young 17/12/2024
Ep 18: How to Start Building Your Digital CS Function with Holly Goodliffe 04/12/2024
Ep 17: Unlocking Digital Customer Success with Lukas Alexander 02/09/2024
Ep 16: The Impact of Customer Marketing and Education on Business Growth with Kristine Kukich and Shannon Howard 25/08/2024
Ep 15: Leveraging Customer Success for a Stronger Go-To-Market Strategy with Peter Armaly 14/07/2024
Ep 13: Mastering Team Leadership in Tech Startups with Star Hofer 12/05/2024
Ep 14: Embracing Radical Candor with Ryan Lazar of Qualtrics 06/05/2024
Ep 12: Improv Meets Tech: Unscripted Success in Customer Relations with Katie Clark 12/03/2024
Ep 11: Navigating Growth with Saher Ghattas⁠ 02/03/2024
Ep 10: Crafting Messages that Resonate with Tyler Lessard 22/02/2024
Ep 6: Exploring Customer Success Innovations with Stephen Smith and Brendan McDonald, CS Toolkit's Founders 29/01/2024
Ep 9: From Data to Decisions: Derek Vollebregt on Shaping Customer Success 29/01/2024
Ep 8: Customer Journey Mastery with Lindsay Lane 18/01/2024
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