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Episode Synopsis "November Episode with Helene Panzarino"
In the third episode of SME at a glance: Expert views on the news produced by Efma's SME Banking team, Lukas Dzuroska and Helene Panzarino discussed the latest SME news and had a look at: - CIBC's expansion of business banking advisory team with aim to support business owners - how Commonwealth Bank improved their lending services and doubled their in-branch local business bankers to help businesses hit by the crisis - National Australia Bank's decision to hire new employees to support CX difficulty during #Covid-19 - the rise of challenger banks such as Lunar or Judo Bank and how will they manage to strengthen their value proposition to succeed in the new normal
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