November Episode with Helene Panzarino

03/11/2020 15 min Temporada 1 Episodio 3

Listen "November Episode with Helene Panzarino"

Episode Synopsis

In the third episode of SME at a glance: Expert views on the news produced by Efma's SME Banking team, Lukas Dzuroska and Helene Panzarino discussed the latest SME news and had a look at:
- CIBC's expansion of business banking advisory team with aim to support business owners
- how Commonwealth Bank improved their lending services and doubled their in-branch local business bankers to help businesses hit by the crisis
- National Australia Bank's decision to hire new employees to support CX difficulty during #Covid-19
- the rise of challenger banks such as Lunar or Judo Bank and how will they manage to strengthen their value proposition to succeed in the new normal