SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

Por: Jeffrey Mason
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action. 
359 episodios disponibles

Latest episodes of the podcast SimpleBiz360™ Podcast

Is your company equipping subcontractors with clear expectations and standards? OMOQ #97 23/09/2025
Why are your customers not coming back for more? OMOQ #96 19/09/2025
How do you overcome the crafty combination of internal spinners who are manipulators? OMOQ #95 16/09/2025
How long will customers tolerate excuses designed to explain away vendor results? OMOQ #94 12/09/2025
Is your company capturing all of the line item details in the costing process? OMOQ #93 09/09/2025
Is your company pricing itself out of the market? OMOQ #92 05/09/2025
Does your company unnecessarily charge customers for mistakes you make? OMOQ #91 02/09/2025
Is your company proactive or reactive? OMOQ #90 29/08/2025
Are you leading by example? OMOQ #89 26/08/2025
Is your entire company grabbing the oars and rowing in the customer advocate boat? OMOQ #88 22/08/2025
Will your service and product quality defend your price? OMOQ #87 19/08/2025
Is your company avoiding the catastrophic dangers of scheming and scamming customers? OMOQ #86 15/08/2025
Do you choose to avoid managing tough business situations by finding the easy way out? OMOQ #85 12/08/2025
Does your company set up contingency plans to manage various business curveballs? OMOQ #84 08/08/2025
Are customers receiving heartfelt apologies when they are warranted? OMOQ #83 05/08/2025
Is your company trying to manage things that are not being measured OMOQ #82 01/08/2025
Are you creating customer confusion by casually using unfamiliar acronyms? OMOQ #81 29/07/2025
How to prevent the OCTOPUS EFFECT from destroying your company? OMOQ #80 25/07/2025
Do your customers know the benefits of using your products and services? OMOQ #79 22/07/2025
How does your company define the customer experience? OMOQ #78 18/07/2025
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