ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Tapering Expectations"
Episode Synopsis
A few months ago, I was advising a client on how to handle a situation with upper management. Today I discuss the same principles of conflict resolution. In this episode, we'll discuss: Mutual agreeance on a percieved problem Creating a "to Fix" list Non-Negotiables, Needs, and Wants Tailoring Expecations
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