Episode Synopsis "3. Do Reviews Impact Your Law Firm?"

Reviewing things from a client’s perspective, we are able to openly discuss the ways in which law firms can be better and the ways to incorporate more customer services into our behavior. We are going to discuss the real-life action that you can take when you find yourself worried about a negative review. Sometimes,it can be hard to live in a digital age where everyone’s opinions are everywhere, which is why there are coordinated websites for people’s reviews. When someone leaves a negative review for the firm you’re working for, how much impact will that have on you and your team? Let’s find out, together.

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