How to Build an Effective Brand Reputation and Deal with Negative Reviews with NxtStep’s Sean Boyce

05/04/2021 27 min Episodio 4
How to Build an Effective Brand Reputation and Deal with Negative Reviews with NxtStep’s Sean Boyce

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Episode Synopsis


Sean Boyce has been starting successful businesses and helping others grow for over 10 years. Founder of Consulting Firm NxtStep, and Production Company PodcastChef, Sean has a lot of experience in building brand reputations and managing online presences. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:The importance of reputation and how to cultivate the proper reputation for your companyHow the work Sean does at NxtStep helps businesses to build their reputation Why it’s sometimes worth increasing your prices even if it might result in losing customersThe importance of using constructive criticism in a positive wayHow to respond to negative reviewsThe extent of the damage going viral can haveHow you can turn a negative customer experience into a positive oneWho Podcast Chef are and how they help peopleResources:NxtStep ConsultingPodcast ChefConnecting with Sean Boyce:LinkedInConnecting with the host:Chelsea on LinkedIn

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