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Listen "How to Benefit from Bad Business Reviews with CEO of Kyber Digital, Jay Miller"
Episode Synopsis
Jay Miller is the CEO of Kyber Digital, his company specializes in helping businesses with SEO and web development primarily in the contracting world. Instead of fighting fire with fire when a customer who leaves bad reviews, Jay would say you’ve just been given an opportunity to advance your standing with your clients and community. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:Identifying opportunities to fix bad reviewsWeighing out what reviews are worth addressingUsing tactical empathy to understand your customersThe importance of long time customersMonitoring your reviewsResources:Kyber Digital WebsiteKyber Digital LinkedIn Connecting with Jay Miller:LinkedIn Connecting with the host:Chelsea on LinkedIn
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