“Trust isn’t static—it’s built, broken, and rebuilt in every interaction. It’s the true currency of performance.” – Nat CagilabaWelcome to Remote Talent Talks, the PeopleGig podcast exploring the future of offshore teams and ethical offshoring.In this episode, host Caleb Baker sits down with Nat Cagilaba, Managing Director of We Are Unity, to unpack why trust has become the defining currency for offshore and distributed teams. Together, they explore how culture, leadership, and clarity of expectations build (or break) trust—and why organizations that invest in trust outperform those that don’t.From hybrid workplaces to offshore integration, Nat shares practical strategies for creating psychological safety, designing roles that set people up for success, and building sustainable, future-ready teams.Why trust is the foundation of performance in offshore and distributed teamsHow psychological safety unlocks creativity, engagement, and discretionary effortThe cultural nuances leaders must embrace when working with offshore teamsWhy clarity and consistency are critical for both leaders and employeesHow role design and job expectations can strengthen or undermine trustThe evolving nature of offshore work in a post-COVID, AI-enabled worldWhy building long-term trust is a competitive advantage in attracting and retaining top talentTimestamps:00:00 – Welcome and introduction of guest Nat Cagilaba01:00 – Nat’s background and the mission of We Are Unity03:00 – Why trust is the new currency in modern organizations05:00 – Offshore vs. onshore trust: cultural nuances leaders must know07:00 – Building psychological safety and communication systems09:30 – Practical advice for leaders: clarity, consistency, and role design12:00 – Offshore job design: setting people up for success14:00 – Building sustainable, future-ready offshore operating models16:00 – AI, future of work, and diversified teams17:00 – Trust, talent attraction, and competitive advantage18:00 – Closing reflections and a look ahead to future episodesAbout Nat CagilabaNat Cagilaba is the Managing Director of We Are Unity, a consulting agency that helps organizations unlock sustainable business performance by aligning purpose, vision, brand, and culture. With a background in creative agencies and deep expertise in building performance-driven cultures, Nat is passionate about creating the conditions where people can thrive and do their best work.Caleb Baker is a seasoned entrepreneur and co-founder of PeopleGig, with expertise in talent solutions, workforce planning, and building high-performance teams across borders.At PeopleGig, we’re more than a service provider—we’re a trusted partner in helping ambitious SMEs across Australia, the US, UK, Singapore, Hong Kong, and New Zealand scale with top talent from the Philippines. Our commitment is transparency, fairness, and building partnerships for the long haul.Learn more: peoplegig.comContact us: peoplegig.com/contact-us

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