TESG didn’t just grow their team; they chose to grow it the right way.In this episode of Remote Talent Talks, Caleb Baker sits down with Eleisha Ifield, General Manager of TESG, to discuss what it truly means to scale ethically using offshore teams. With a deep background in fire protection and leadership, Eleisha shares how TESG transitioned its offshore workforce to a more values-aligned partner, and why the treatment of people is central to delivering high-impact service.What started as a review of underperformance became a transformation rooted in equity, transparency, and trust. By partnering with Peoplegig, TESG prioritized its offshore employees’ well-being, redesigned workflows for deeper engagement, and ensured their remote team could thrive, not just survive.Tune in as they cover what ethical scaling looks like in real-life operations, and how offshore engagement goes beyond cost-saving into building sustainable, people-first teams.Key Insights:Offshore success begins with employee experience. If your offshore team feels like second-class workers, you're missing the point.Direct relationships build trust. TESG broke the mold by removing barriers and working closely with their team overseas.Job structure matters. Pairing offshore staff with account managers created new opportunities for learning and upskilling.Flexibility is the differentiator. For TESG, work-from-home access and role integration were major wins for both sides.Ethical scaling requires leadership buy-in. The offshore team wasn’t an afterthought; they were the reason behind TESG’s change.Episode Chapters:00:00 – Introduction to TESG and Eleisha Ifield01:00 – Eleisha’s leadership approach04:15 – Ethical red flags from a previous provider06:00 – Building trust with offshore teams through transparency08:00 – Key improvements TESG made after transitioning to Peoplegig12:00 – Why Peoplegig’s model workedOffshoring done right isn’t just about capacity. It’s about culture, care, and collaboration. TESG's partnership with Peoplegig shows how investing in your people, no matter where they are, creates real, sustainable business value.📩 Ready to scale your team without compromising your values? Let’s talk.

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