In this episode of Reconciliation Roadmap, Dixie Crawford emphasises the importance of effective communication in reconciliation efforts, particularly the limitations of relying solely on email. She advocates for a more engaging approach that inspires action and personal connection to the Reconciliation Action Plan (RAP). By tailoring messages to different audiences and emphasising the need for leadership involvement, Crawford outlines strategies for fostering genuine commitment to reconciliation within organisations. The episode concludes with a call to action for listeners to actively promote reconciliation in their teams. Takeaways: You cannot email your way through reconciliation. Awareness is an action, not just information. Buying happens through experience, not exposure. You need to light a fire, not forward a file. Successful RAPs are sold, not told. Every communication touch point must have a call to action. Change moves faster peer to peer than top down. First Nations people don't need more empty promises. Internal culture sets the tone for external impact. Reconciliation doesn't live in a file, it lives in action. Chapters 00:00 Introduction to Reconciliation and Acknowledgment 01:44 The Limitations of Email Communication in Reconciliation 04:08 Strategies for Effective RAP Communication 06:35 The Importance of Action Over Words in Reconciliation Follow Dixie's work on LinkedIn Dixie Lee Crawford | LinkedIn Enquiries: [email protected]  See omnystudio.com/listener for privacy information.

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