Human Connection and Quality Design: Transforming the Hardscape Industry

19/03/2025 35 min
Human Connection and Quality Design: Transforming the Hardscape Industry

Listen "Human Connection and Quality Design: Transforming the Hardscape Industry"

Episode Synopsis

This week on Raising the Grade, we sit down with Megan Pratt, Hardscapes Sales Manager at Superlite, a division of Oldcastle APG. Megan's journey from the power sports industry to leading the charge at Belgard is nothing short of impressive. We dive into her passion for training, the evolution of hardscape design trends, and how Belgard is making waves in the Arizona market by emphasizing innovation and quality.Megan shares her unique perspective as a woman thriving in a male-dominated industry, the importance of building human connections, and how leveraging new technologies like AI and 3D renderings will shape the future of outdoor living. Whether you're a contractor, business owner, or hardscape enthusiast, this episode is packed with insights on how to elevate your craft and set yourself apart from the competition.Key Moments:0:00 – Introduction and Greeting Megan Pratt 0:17 – Who is Megan Pratt? Background and Career Journey 1:07 – Transition from Power Sports to Hardscapes 2:26 – Joining Old Castle and Belgard 3:57 – The Role of Training in the Hardscape Industry 5:09 – Supporting Contractors and Building Relationships 6:45 – The Importance of Being a Resource, Not Just a Manufacturer 8:23 – Being a Woman in a Male-Dominated Industry 10:01 – Design Trends for 2025: Large Formats and Tone-on-Tone 12:40 – New Products: Instadeck and Composite Decking 14:53 – AI and Technology Shaping the Future of Hardscaping 17:11 – Challenges in the Hardscape Industry and Addressing Misconceptions 20:01 – Setting Realistic Expectations for Clients and Contractors 23:18 – Elevating Your Business: Competing with Design, Not Just Price 25:27 – Human Connection in Business: The Key to Lasting Relationships 28:33 – Best Practices for Contractors to Stand Out 30:15 – Understanding Color Variations and Production Challenges 32:11 – The Importance of Setting Client Expectations 34:30 – Final Thoughts and Megan's Message to the IndustryIf you’re passionate about hardscape design or running a construction business, this episode is a must-watch. Megan’s dedication to quality and connection offers valuable lessons for anyone in the field. Don’t forget to like, subscribe, and share!Connect with Megan Pratt & Belgard:Website: Belgard.comInstagram: @Belgard_ArizonaLinkedIn: Megan Pratt#RaisingTheGrade #HardscapeDesign #Belgard #OutdoorLiving #ConstructionIndustry #ContractorTips #LandscapeTrends #DesignInnovation #TrainingAndSupport #CustomerConnectionSend us a text

More episodes of the podcast Raising The Grade