In this episode of The Process Debt Podcast, Chris and Toby take on one of the workplace’s most overused clichés — “this meeting could’ve been an email.” From sitcom-worthy pre-meetings to the myth of perfect communication, they explore why meetings go wrong, what “acknowledgement cycles” really mean, and how ritual—not repetition—is what actually drives alignment.Chris shares his experiment in building micro-rituals using short Loom videos to drive real understanding (and not just inbox noise), while Toby unpacks how culture, language, and context can completely change what “yes” means in a meeting. Together, they reveal how to turn communication into connection — and motion into meaning.Keywords: meetings, communication, alignment, process improvement, workplace rituals, change management, process debt

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