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Listen "WFM Analytics: Your Competitive Edge - WFM Analytics in Outbound Sales"
Episode Synopsis
Leave a comment or suggestionIf you tuned into our last episode where we explored "Applying WFM in Outbound Contact Centres," then you're going to love today’s deep dive — because now we're taking it one step further: what if we could measure and prove the real financial gains of smart WFM Analytics?In this episode I cover:1: The Productivity Sweet Spot.2: The Myth of Headcount Cuts.3: R58,000 Without Spending a Cent.4: WFM Analytics: Your Competitive Edge.Support the show
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