ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Discover how high-performing WFM teams inspire trust and drive success - Leading from the Front"
Episode Synopsis
Leave a comment or suggestionCan WFM lead Ops teams to better results — not by force, but by example?In this episode I cover:1. WFM: More Than Just Schedulers.2. Productivity Starts at the Top.3. Want Ops to Stick to the Plan?4. Contact Centre Leadership, Reinvented.Support the show
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