Listen "The Mars Outpost - Journal Entry 2"
Episode Synopsis
Leave a comment or suggestionAfter work got underway on the mining and farming operations, there were some performance challenges, some of which was only evident after being put in the real life situation - similar to that of staff going live onto calls from training and feeling overwhelmed. On Mars, our WFM team created solutions by cross-skilling our resources after comparing the results of new assessments done in the live environment to the results of the training assessments done on Earth.Support the show
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