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Episode Synopsis "Reem Nouh on Employee Engagement"
“Employee engagement is absolutely critical to service-oriented organizations, especially in healthcare industry,” says Reem Nouh, SVP at Adams & Knight. Fact is, it’s an integral part of branding, recruitment and retention, patient experience and overall corporate culture.” Major points in the podcast include: • how organizations can approach improving engagement; • why conducting a messaging audit is an important first step • what trends and activities make building engagement particularly challenging; • why partnering with leaders in human resources, marketing, experience and other areas within an organization is essential for nurturing more engaged employees.
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