In this episode of Little Bits of TLC’s Ask Me Anything series, Flora Yao and Cass O’Hara sit down with Heather Volchko to unpack who TLC really serves—from the complex, high-incidence students who don’t fit into typical boxes to the school staff who show up for them every day. Heather shares how TLC’s flexible support model evolved by listening deeply to the real needs of districts and creatively adapting rather than sticking to a rigid formula. They also explore how the team grew by recognizing when Heather had reached her limit and bringing in others with lived experience to continue the work. It’s a behind-the-scenes look at how values like humility, responsiveness, and partnership drive every layer of TLC’s mission.Explore More with Us inside The TLC Network!Learn more in this episode’s show notes and join a vibrant community of behavior-focused school professionals committed to their professional growth.Join Our NewsletterStay updated with our latest episodes and receive exclusive content every week. Sign up now!Follow Us on Social MediaConnect with us on LinkedIn, Instagram, and Facebook for weekly updates and behind-the-scenes content. Tag us @thresholdlearningtlc to engage with us across all platforms!Subscribe to Our PodcastEnjoyed today’s episode? Share it with friends and never miss an episode on your favorite platform: YouTube, Spotify, Apple Podcasts, and more!Support Our MissionLove what you hear? Support our efforts to empower local schools to support complex youth. Visit TLC Nonprofit to learn more.Send Us Your FeedbackHave questions or ideas for future episodes? Reach out to us at [email protected] — we’d love to hear from you!

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