Emily answers a question from someone struggling to work with a new boss at a family-owned business who ignores process, oversells services, and doesn't value their input. She shares practical advice on "increment training"—giving the boss positive feedback for following the right process and building small wins over time. Emily tells her own story about working with a difficult, charismatic sales leader and highlights the importance of meeting halfway, using patience, and looking for ways to turn friction into teamwork.Links Mentioned:Email Emily for your questions Message her on LinkedInClarity Call with EmilyFree Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit Get in Touch With Emily:Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily Who Am I?If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.  Time Stamps:01:11 Challenges with the New Boss02:38 Possible Reasons for the Boss's Behavior06:12 Training the Boss Incrementally07:27 Personal Story: Handling a Similar Situation13:53 Conclusion and Final Advice

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