Frank Noyola shares how he went from turning down the Chief of Staff role at Quest Global to shaping it into a job focused on strategy, team building, and supporting a rapidly evolving CMO/Chief Strategy Officer. He talks about building a small team to handle operations, collaborating with the only other Chief of Staff at the company, and making sure the position stays a “driver” role instead of just administrative support. Frank also offers advice for principals on defining and maximizing the impact of a Chief of Staff.Free Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit Get in Touch With Emily:Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily Who Am I?If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.  Time Stamps:00:33 Marathon Journey01:40 Chief of Staff Role Introduction02:25 Initial Hesitations03:38 Open and Transparent Conversations05:01 Defining the Role11:57 Building a Team15:02 Collaboration with Other Chiefs of Staff17:58 Navigating the Role23:05 Interaction with the CEO26:55 Advice and Reflections

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