Jacki Grosso, Chief of Staff and Communications Manager at Lotte Biologics, shares her journey from managing Olympic events to leading in biotech. She talks about organizing a major ribbon-cutting event, bridging cultural gaps with Korea, refreshing the Syracuse Bio campus, and communicating complex science in simple terms. Jacki also gives practical advice on staying flexible, building strong relationships, and balancing multiple roles.Free Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit Get in Touch With Emily:Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily Who Am I?If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.  Time Stamps:01:00 Jacki's Career Beginnings03:25 Transition to Biotech03:49 Lotte Biologics' Mission and Vision05:06 First Year as Chief of Staff07:26 Community Engagement and Volunteerism10:50 Event Management and Cultural Sensitivity17:46 Balancing Local and Global Responsibilities18:37 Digital Marketing and Thought Leadership22:41 Internal Communication and Employee Engagement30:35 Environmental Branding and Campus Modernization34:32 Final Thoughts and Advice for Chiefs of Staff

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