ITIL in the Trenches Podcast Series

ITIL in the Trenches Podcast Series

Por: Interface Technical Training
Quick and efficient audio tips, tricks, solutions and stories from Mark Thomas, ITIL instructor at Interface Technical Training with over 20 years of professional experience, spanning leadership roles from Datacenter CIO to Management and IT Consultant.
7 episodios disponibles

Latest episodes of the podcast ITIL in the Trenches Podcast Series

07: Risk management 14/01/2020
06: The really right way to close a problem ticket 14/01/2020
05: Release management vs. Deploy management 14/01/2020
04: Incidents and requests...Not the same! 14/01/2020
03: New features in the latest ITIL 4 release 14/01/2020
02: The four dimensions of ITIL 4 14/01/2020
01: Can problem tickets be projects in ITIL? 14/01/2020
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