ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "01: Can problem tickets be projects in ITIL?"
Episode Synopsis
In this episode, Mark Thomas describes how problem tickets can be treated as projects in ITIL!
More episodes of the podcast ITIL in the Trenches Podcast Series
07: Risk management
14/01/2020
05: Release management vs. Deploy management
14/01/2020
04: Incidents and requests...Not the same!
14/01/2020
02: The four dimensions of ITIL 4
14/01/2020
In God we trust