ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "06: The really right way to close a problem ticket"
Episode Synopsis
The really right way to close a problem ticket
More episodes of the podcast ITIL in the Trenches Podcast Series
07: Risk management
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05: Release management vs. Deploy management
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04: Incidents and requests...Not the same!
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02: The four dimensions of ITIL 4
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01: Can problem tickets be projects in ITIL?
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