ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Customer Retention Begins With Trust"
Episode Synopsis
Trust is the foundation for long-term productive customer relationships. Customer involvement is essential, yet prevention of customer hassles is even more important. See presentation slides at http://www.slideshare.net/clearaction, and blog at Customer Experience Optimization: Customer Experience Optimization for related resources. (18:37)
More episodes of the podcast Improving Customer Experience
Employee Engagement in Balanced Scorecards
22/07/2010
In God we trust