Improving Customer Experience

Por: Lynn Hunsaker

ClearAction is a customer experience consulting firm specializing in mentoring executives for customer-focused innovation, business process improvement and customer relationship skill development. ClearAction emphasizes customer hassle prevention for greater results in customer retention and profitability. See www.ClearAction.biz

71 episodios disponibles

Latest episodes of the podcast Improving Customer Experience

Employee Engagement in Balanced Scorecards 22/07/2010

Creativity for Customer Experience Improvement 10/07/2010

Improve Customer Experience by Eliminating Customer Focus Boundaries 09/07/2010

Strengthen Customer Relationship Through Customer Engagement 20/05/2010

Improve Customer Experience by Reaching Out to At-Risk Customers 20/05/2010

Why Satisfaction Surveys Aren't Customer Centric 20/05/2010

Customer Experience Management by Walking the Talk 20/05/2010

Customer Experience is Well-Defined by Metaphors 20/05/2010

Customer Survey Action Plans & Feedback to Customers 19/05/2010

Customer Experience Data: Untapped Gold Mines 19/05/2010

4 Customer Centric Culture Building Blocks 19/05/2010

Customer Experience Management Using Social Media 19/05/2010

Building a Customer-Centric Culture 19/05/2010

Customer Experience is Decided by You 19/05/2010

Customer Experience Improves Without TMI 19/05/2010

Customer Experience Social Media Conversations 15/05/2010

Customer Data Integration for a 360-Degree View of Customer Experience 15/05/2010

Energize Your Customer Experience Strategy 15/05/2010

Make Good Customer Experiences Easy 13/05/2010

Marketing Wins Strategic Clout by Driving Customer Experience Management 14/05/2010

1 2 3 4 Next Última »

Latest episodes

Improving Customer Experience

Latest episodes of the podcast Improving Customer Experience

Thank you

Active Podcasts