Max Greenwald is the co-founder and CEO of Warmly.ai, a platform building AI agents that warm your TAM and route hot leads to sales. A former Google PM who helped ship Google’s viral “Where’s Waldo” Maps April Fools (played by ~100M people), he’s navigated six pivots and the gauntlet from idea to real GTM repeatability. With on-the-ground experience from Techstars Boulder to scaling revenue and team, he offers hard-won insights into finding (and keeping) product-market fit, building a sales-then-marketing engine, and using AI across the stack. In this episode, he discusses his open/close framework for PMF, why Warmly embraced AI agents early, what’s changing in MarTech, and how to lead through the messy middle.In Today’s Episode We Discuss 00:01 Intro and guest setup01:12 Princeton to Google path02:45 Leaving Big Tech to found Warmly04:10 Early rejections and resilience05:30 Co-founder dynamics and roles06:50 The Open/Close framework08:05 Defining ICP and not-for list09:18 Six pivots, one mission10:40 From de-anonymization to conversations12:00 AI concierge on high-intent pages13:22 Multi-signal lead scoring14:45 Routing with context to AEs16:10 Dogfooding and feedback loops17:35 GTM systems and repeatability18:50 Omnichannel orchestration20:15 Content atoms and proof assets22:00 Metrics that actually matter23:30 Pipeline quality over volume25:05 Hiring the first great AE27:20 RevOps cadence and signal reviews29:10 Buyer intent vs interest31:00 Demand gen without waste33:05 Agents as always-on SDRs34:40 Near-term roadmap and vision36:06 Closing takeawaysSubscribe on Spotify: https://open.spotify.com/show/6Ga6v0YUsHotLhjap67uu5Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/ignite-conversations-on-startups-venture-capital-tech/id1709248824Follow Max Greenwald on LinkedIn: https://www.linkedin.com/in/max-greenwald/Follow Team Ignite on X: https://x.com/teamignitevcFollow Brian on X: https://x.com/brianrbellFollow Brian on Linkedin: https://www.linkedin.com/in/bblinkedin/Visit Our Website: https://www.teamignite.venturesSubscribe to Our Newsletter: https://insights.teamignite.ventures/👂🎧 Watch, listen, and follow on your favorite platform: https://tr.ee/S2ayrbx_fL 🙏 Join the conversation on your favorite social network: https://linktr.ee/theignitepodcast🔥 Club Ignite is booking fast — our next gathering of top founders, investors, and operators will be our biggest yet. Apply now before spots fill: https://teamignite.decilehub.com/e/club-ignite-25

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