Teresa Torres is a product discovery coach, bestselling author of Continuous Discovery Habits, and founder of Product Talk Academy. After years helping teams at companies like Spotify and Capital One rethink how they make product decisions, she’s become one of the clearest voices on modern product discovery.With decades of hands-on experience across scrappy startups and global product orgs, Teresa brings sharp insights on customer interviews, continuous learning, decision-making, and the messy psychology behind why teams still ship the wrong things. In this episode, she breaks down why conviction makes founders great—and also gets them into trouble—how AI is reshaping product work, and why the best PMs operate with agency, curiosity, and a builder’s mindset.In this episode, she discusses how she stumbled into human-centered design, why product cultures go sideways, what great discovery feels like in practice, and how AI is quietly rewriting the rules for PMs, designers, and engineers.In Today’s Episode We Discuss:00:01 Meet Teresa Torres00:59 Origin Story02:13 Early Startup Chaos03:52 Continuous Customer Conversations06:33 Scaling & Slowing Discovery07:13 Founder Conviction vs. Flexibility09:55 Scaling Product Beyond the Founder11:21 Return to Command-and-Control13:06 What Makes a Great PM15:23 AI’s Impact on Product18:19 Tech Losing Its Spark21:39 Why Product Culture Fails23:36 Lessons From Early Startups26:47 Ingredients of Great Product Culture29:39 Most Ideas Are Wrong31:34 The Steve Jobs Misconception32:10 Core Continuous Discovery Habits34:18 Customer vs. Business Value36:30 Better Customer Interviewing39:20 Evaluating Founders on Discovery41:30 Product Talk Academy Origin45:01 Scaling Discovery With AI48:45 Rebuilding With AI After Injury51:00 The Future of PM Roles52:20 ClosingSubscribe on Spotify: https://open.spotify.com/show/6Ga6v0YUsHotLhjap67uu5Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/ignite-conversations-on-startups-venture-capital-tech/id1709248824Follow Teresa Torres on LinkedIn: https://www.linkedin.com/in/teresatorres/Follow Teresa Torres on X: https://x.com/ttorres/Follow Brian on X: https://x.com/brianrbellFollow Brian on Linkedin: https://www.linkedin.com/in/bblinkedin/Visit Our Website: https://www.teamignite.venturesSubscribe to Our Newsletter: https://insights.teamignite.ventures/👂🎧 Watch, listen, and follow on your favorite platform: https://tr.ee/S2ayrbx_fL 🙏 Join the conversation on your favorite social network: https://linktr.ee/theignitepodcast

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