Episode Synopsis "Community Talks Ep 3: Role of Knowledge-Centered Service (KCS) and Self-service in the Community"

Knowledge resources are a prominent requirement to improve the customer experience with your product/service or brand. This podcast will help you know the importance of knowledge-centered service and self-service in community programs. This will also enable the audience to get answers on their own and elevate the support staff efficiency by providing them with efficient knowledge resources to help your community grow, cut extra costs, and earn better ROI.

Listen "Community Talks Ep 3: Role of Knowledge-Centered Service (KCS) and Self-service in the Community"

More episodes of the podcast Grazitti Interactive

• Community Talks Ep 9: How Horizontal Integration is Paramount in Making Communities Cross-Functional
• Community Talks Ep 8: Driving Success by Boosting Community Value
• Community Talks Ep 7: How Can You Sell Through Online Communities?
• Community Talks Ep 7: How Can You Sell Through Online Communities?
• Community Talks Ep 6: Evolution of Video Strategy for Community Stakeholders
• Community Talks Ep 5: The Cross-Functionality of an Online Community
• Community Talks Ep. 4: How Internal Communities Can Power the Remote Workforce
• Community Talks Ep 3: Role of Knowledge-Centered Service (KCS) and Self-service in the Community
• Community Talks Ep 2: A Day in the Life of a Solo Community Manager
• Community Talks Ep 1: The History of Community Metrics