The council-manager form of government is the most widely used system in the United States—and for good reason. When roles are respected and relationships are strong, it provides a framework for effective, accountable local governance. But when the boundaries between policy and administration blur, dysfunction is rarely far behind.
In this episode of Gov360, host Chris Mann welcomes Canyon Lake Councilmember Jeremy Smith for an unfiltered, behind-the-scenes conversation about how elected officials and city staff can work together successfully. Drawing from six years on the council—including two as mayor—and experience as a campaign consultant and government staffer, Jeremy shares hard-learned lessons and best practices that every councilmember, city manager, and department head should hear.
They explore what makes the council-manager model work (or fall apart), how to build mutual trust, the importance of political humility, and how to lead effectively in today’s complex and often contentious environment.
 
🎯 Key Learnings

How newly elected officials can avoid the “I gotcha” trap and build meaningful influence
Why micromanaging staff erodes trust and impairs good governance
The value of clear, consistent communication between council and city manager
Why respecting the organizational chart protects staff and improves outcomes
How goal setting, collaboration, and political awareness drive citywide success

 
📚 Featured Topics

Best practices in the council-manager form of government
How city managers and councils can establish healthy working relationships
Goal setting and performance evaluation in municipal organizations
Regional boards, political dynamics, and constituent management
Interview insights: What councilmembers look for when hiring a city manager

 
🔗 Links & Resources

Subscribe to the Gov360 Newsletter
Follow Gov360 on YouTube
Listen on Apple Podcasts
Listen on Spotify
Reach Councilmember Jeremy Smith

 
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