Today, James chats with Mark McAlpine, a non-executive director at Capital Credit Union and CEO of Not the Odd One Out. Mark discusses his work in transforming the UK financial services landscape through innovation and collaboration, particularly focusing on credit unions.He highlights the unique challenges and opportunities within the sector, emphasising the need for digital transformation and shared services. Mark envisions a future where credit unions offer a Neobank-like experience, reinvesting profits into local communities. This insightful conversation sheds light on the evolving role of credit unions in financial inclusion.

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