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Listen "Maximising benefits, driving engagement, and supporting vulnerable customers: Flexys meets Inbest"
Episode Synopsis
In episode 2 of the new series of Flexys Meets, James interviews Manu Peleteiro, co-founder of Inbest AI. Manu explains how Inbest's benefit calculator helps customers maximise their income by identifying eligible benefits, social tariffs, and grants.He highlights the importance of integrating benefits into broader financial management solutions to improve customer engagement and compliance with FCA regulations. Manu also discusses the challenges and future of the benefits landscape, advocating for open APIs to streamline benefit applications and enhance customer experience.
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