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Listen "Change Management Secrets Successful Companies Use Daily (EP 09, Ch 2)"
Episode Synopsis
Diana Gibson shares the critical role of change management in driving successful integration and scaling new capabilities. Learn how strategic Adoption and Change Management plans can lead to customer success and organizational growth.
Key Topics
The evolution of change management from a neglected aspect to a core component of business strategy.
Insights into the importance of leadership support and communication in Change Management.
How integrating Change Management with Project Management ensures successful adoption of new solutions.
The impact of change management on customer success and organizational alignment
Guest
Diana Gibson is a retired Vice President of Microsoft Services and Customer Success, with a career dedicated to empowering people, delivering customer value, and driving business results through leadership and team development.
Diana currently serves on the Board of Advisors for Elevator 321, where she contributes her expertise in strategic growth and revenue enhancement.
Timestamps
00:00 The Evolution of Change Management
02:07 Integrating Change Management in Corporate Culture
04:17 The Importance of Leadership in Change Management
Host
Mark A. Dronen is a veteran entrepreneur and executive coach at Elevator 321, where he focuses on leadership development, sales effectiveness, and helping tech leaders scale their businesses. He has built multiple businesses from scratch, led major digital transformation programs including Microsoft's largest offshore initiative, and secured partnerships with brands like American Express, IBM and NASCAR.
A graduate of Eastern Illinois University and recognized as its Distinguished Alumnus of the Year, Dronen is also a two-time Entrepreneur of the Year awardee, inventor of multiple patents, and host of the Elevating Performance podcast.
About Elevator 321 and the College of Coaches
We’re about moving the needle for leaders of tech-driven business. We should talk. Reach us at Elevator321.com.
#Entrepreneurship #Leadership #SalesEffectiveness #TechSales
Key Topics
The evolution of change management from a neglected aspect to a core component of business strategy.
Insights into the importance of leadership support and communication in Change Management.
How integrating Change Management with Project Management ensures successful adoption of new solutions.
The impact of change management on customer success and organizational alignment
Guest
Diana Gibson is a retired Vice President of Microsoft Services and Customer Success, with a career dedicated to empowering people, delivering customer value, and driving business results through leadership and team development.
Diana currently serves on the Board of Advisors for Elevator 321, where she contributes her expertise in strategic growth and revenue enhancement.
Timestamps
00:00 The Evolution of Change Management
02:07 Integrating Change Management in Corporate Culture
04:17 The Importance of Leadership in Change Management
Host
Mark A. Dronen is a veteran entrepreneur and executive coach at Elevator 321, where he focuses on leadership development, sales effectiveness, and helping tech leaders scale their businesses. He has built multiple businesses from scratch, led major digital transformation programs including Microsoft's largest offshore initiative, and secured partnerships with brands like American Express, IBM and NASCAR.
A graduate of Eastern Illinois University and recognized as its Distinguished Alumnus of the Year, Dronen is also a two-time Entrepreneur of the Year awardee, inventor of multiple patents, and host of the Elevating Performance podcast.
About Elevator 321 and the College of Coaches
We’re about moving the needle for leaders of tech-driven business. We should talk. Reach us at Elevator321.com.
#Entrepreneurship #Leadership #SalesEffectiveness #TechSales
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