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Listen "Decoding AQ with Ross Thornley Feat. Tina Gupta - Transformation"
Episode Synopsis
Tina Gupta is a seasoned talent management executive with over two decades of experience driving organizational success through innovative talent strategies. As the Senior Vice President (Head of) Talent Management at New York Life Insurance Company, Tina leads enterprise-wide talent transformation, overseeing talent practices, performance management, talent acquisition, learning and development, and employee experience.Before joining New York Life, Tina held senior leadership roles at WarnerMedia, Xandr, and Thomson Reuters, where she spearheaded major change initiatives, including complex IPOs, divestitures, and mergers. She has built and scaled global talent development programs, created strategies for leadership and executive development, and fostered high-performing, psychologically safe teams.Tina is known for her strategic approach to talent management, combining data-driven insights with a people-first mindset. She partners closely with C-suite leaders and HR teams to align talent strategies with business goals, ensuring sustainable growth and high employee engagement.Tina’s work has been instrumental in shaping modern talent management practices, and her expertise continues to make an impact in the rapidly evolving business landscape.Ross and Tina talk about skills transformation, upscaling, learning AI, how AI impacts work, experimenting, AI strategy, the pace of AI, preparing for the future, HR management, changing mindsets, rethinking how work is done and organic experimentation. The pair also discuss adaptability, rethinking processes, celebrating failure, success with failure, rewarding failure, empathy as a company, the next version of yourself, disruption, innovation, trying new roles and curiosity. Timecodes:00:19 - Intro to Tina01:07 - The 'Transform event '02:08 - AI adoption04:15 - New York Life Insurance06:56 AI implemented for the future10:58 Things which have worked well for Tina13:49 Rewards for end results compared to progress18:41 AI forcing change 20:29 Responsibility to provide value24:43 The unknown and learning28:41 Workations31:17 The last time Tina did something for the first timeConnect with Tina:LinkedInNew York Life Connect with Ross:WebsiteLinkedInMoonshot Innovation
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