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Listen "Decoding AQ with Ross Thornley & Mike Raven Feat. Jason Desentz - Chief Human Resource Officer"
Episode Synopsis
Jason Desentz - Chief Human Resources Officer @ Toshiba | Human Capital Advisor | Keynote SpeakerJason has honed his craft turning under-dog divisions into high-performance powerhouses. From towing-tech at Horizon Global to private-equity turnarounds at Glacier Advisory Partners. Today, as CHRO of Toshiba’s North-American operations, he’s steering a century-old brand through AI-driven transformation while championing people-first growth. An analytical coach at heart, Jason brings board-level rigor and shop-floor empathy to every culture he rebuilds.Ross, Mike and Jason talk about guidance, not being alone, everyone is figuring things out, challenges with tech, de-centralisation, auditing, compliance, consultancy, influencing people, building trust, understanding, asking key questions, buying in, pulling solutions from people, un-programming, taking care of employees, leading by example, practice what you preach, employment loyalty changing, pivoting core values, shifting values, building strong connections, incentive programmes, creating value and building purpose. The pair also discuss how we are perceived, support, enabling mistakes, rewards, jobs being offset, shifting learning, readying mindset, dealing with ambiguity, project management skill sets, agility, AI capabilities, curriculum building, learning environments, success, never stop moving forward, pro active teams, safe spaces to work, building trust, influencing people, curiosity, supporting youngsters and don't sweat the small stuff.Timecodes:00:22 Introducing Jason01:08 Intro to Mike01:40 The upcoming Oasis concert03:18 UNLEASH (HR leaders) conference05:58 Things which have startled Jason this year07:35 Jason's 'Listen, Learn & Lead'13:03 Jason's thoughts on Unlearning16:34 Unlearning against your values and challenges20:02 How Jason is preparing the new generation23:32 Mentoring and coaching27:46 Humanoid robots and replacement31:25 Jason's Toshiba University's impact and human skills34:10 Getting access to Jason's university37:38 What would make this Jason's best year ever41:46 Jason's top three fixes (reaffirming values)44:57 Challenges with buying in and ROI's47:31 The last time Jason did something for the first time49:08 Mike's closing thoughts50:14 Jason's final adviceConnect with Jason:LinkedInConnect with Ross:WebsiteLinkedInMoonshot Innovation Connect with Mike:LinkedIn
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