Customer Connect: A Customer Experience Podcast for Small Business Owners

Customer Connect: A Customer Experience Podcast for Small Business Owners

Por: Nicole Keleher
Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit.Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strategies, and practical examples, you’ll learn how to create connections that keep customers coming back.And every month Nicole shares bonus episodes with seasonal business insights — tailored advice for those with peak trading periods.Because when your customers feel connected, your business grows.
114 episodios disponibles

Latest episodes of the podcast Customer Connect: A Customer Experience Podcast for Small Business Owners

Mostrando página 2 de 6

From Social Media Stuck to Showing Up: How to Get Found in 2025 28/07/2025
Uber Express Pickup: Add It to Your Store’s Click & Collect in Minutes 24/07/2025
Retail Personalisation Made Simple: Tactics That Keep Customers Coming Back 21/07/2025
Make your Store Earn More (Without Selling More) 17/07/2025
In-Store or Online, The First 10 Seconds Matter 14/07/2025
The Return of Paid Returns - What this means for Small Retailers 11/07/2025
Escape Without the Guilt: Normalising Holidays for Business Owners 08/07/2025
Customer Service Creates Loyal Customers 04/07/2025
Market Research for Small Business: A Chat with Alex Fulton 01/07/2025
Can Retailers Compete with Shein & Temu? What France’s New Law Means for Us 27/06/2025
Is Trust the Key to Selling? 24/06/2025
Avoid Misleading Promotions: Lessons from Recent Retailer Fines 20/06/2025
More Than Discounts: Loyalty Strategies That Drive Real Growth 17/06/2025
Maximise EOFY Opportunities Without Discounting Everything 13/06/2025
Retail Revival: Why Your Next Sales Event Should Be at Home 10/06/2025
The Backup Plan: What Every Solo Business Owner Needs 06/06/2025
Turn Customer Experience Into Your Best Marketing Tool – a Retail Chat with Dan Gingiss 03/06/2025
A Retail Merchandising Strategy That Makes Customers Buy 30/05/2025
The Hero Product Play: A Retail Strategy That Sells Smarter, Not Cheaper 27/05/2025
Why Your Bestsellers Deserve More Love: The 80/20 Focus that Grows Retail Sales 23/05/2025
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