Episode Synopsis "Managing risks and clients: what is the new normal?"

Host Silvia Brudar and executive panelists Philippe Sarfati, Ben Douangprachanh and Ryan Graham discuss the paradigm shift to new ways of working, banking and investing in a pandemic. They give insight and strategy into business, risk management and audit to help Canadian credit unions manage customer expectations and adapt to the “new normal” in 2021.

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• Managing risks and clients: what is the new normal?