Alexis Gordon, Behavioural Insights Specialist with the BC Residential Tenancy Branch.As the inaugural BI Specialist in the BC Public Service, Alexis Gordon is rightly excited about the future of BI in BC and beyond. Alexis shares insightful highlights from her experience in UBC’s Advanced Professional Certificate in Behavioural Insights, including the crucial importance of thoroughly investigating the problem space during scoping and consulting with project partners early and often. Alexis also talks about how much you learn with every RIDE, whether your results are expected or unexpected.

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