How Taylor Johnson Cracked Social Commerce Before It Had a Name with Hazel and Olive

04/12/2024 28 min

Listen "How Taylor Johnson Cracked Social Commerce Before It Had a Name with Hazel and Olive"

Episode Synopsis

In this episode, Bora sits down with Taylor Johnson, founder of Hazel and Olive, who unknowingly pioneered social commerce in 2012 when Facebook was just a social network with no shopping features. Starting with six sweaters and a blurry phone photo, Taylor recognized patterns in social behavior that would later become the foundation of modern social shopping.

In this episode, you'll learn:

- How Taylor identified social shopping behaviors on Facebook before formal commerce features existed
- The story behind the viral "Thursday 7PM" drops that repeatedly crashed their servers
- Her evolution from posting products on Facebook to launching 10-20 new styles daily
- Building strategic wholesale relationships that enabled first access to trending styles
- Managing viral moments, including becoming the #1 trending search for Taylor Swift concert outfits
- How she maintained customer loyalty through the evolution of social platforms
- Practical insights into scaling operations from a one-woman show to a sophisticated daily launch machine
- The future of social commerce and lessons for modern brand builders

Whether you're building a brand or fascinated by the evolution of social commerce, Taylor's story offers rare insights into recognizing and capitalizing on emerging consumer behaviors before they become mainstream trends.

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