Part 2: BMV Branch Offices

Part 2: BMV Branch Offices

Behind the Wheel

05/07/2021 8:00AM

Episode Synopsis "Part 2: BMV Branch Offices"

"Behind The Wheel" episodes for July 2021 are focused on the Maine Bureau of Motor Vehicles branch offices, where most people conduct their BMV transactions. In five episodes, host Larry Boivin speaks with Patty Morneault, Director of Branch Operations, Equity and Inclusion, who explains how the BMV branch offices operate, the types of transactions they conduct, and how they strive to provide great customer servicePart 2: This episode features discussion of how BMV branch office employees are trained and the complexities of all the different transactions they offer. Patty also discusses the challenges of maintaining full staffing levels.

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