We've all been there - that one client who's consistently late and makes your whole day stressful. In this episode, we're breaking down a real Reddit thread where an esthetician finally put her foot down with a chronically late client, and honestly, it's a masterclass in boundary setting.We share the actual text exchange between the esthetician and her client (yes, we read the whole cringey conversation), talk about why setting policies is crucial for your sanity and business, and share practical tips for handling these situations without feeling guilty about it.Whether you're dealing with late clients, struggling to enforce your cancellation policy, or just need validation that it's okay to say no: this episode is for you. We also cover why having clear policies from day one can save you so much drama down the road.Let us know in the comments if this has happened to you and how you handled it.Have an idea for an episode topic? Submit your ideas or questions: https://forms.gle/fZ5ocyGdTxoPVJBz5If you enjoy what you hear, don't forget to subscribe to Beauty Babble and rate our podcast. Your feedback helps us grow and continue delivering valuable insights to elevate your beauty industry journey. Stay tuned for more exciting episodes, and thank you for being a part of our Beauty Babble community!Follow Us:https://www.instagram.com/beautycultcanada/https://www.facebook.com/BeautyCultCanadahttps://www.linkedin.com/company/beauty-cult-canadahttps://www.youtube.com/channel/UCN-221KVEUvgYwqkDhTBZTABeauty Babble is powered by Beauty Cult Canada: https://beautycult.ca/pages/podcast-beauty-babble Hosted by Suzanne Dias and Darine Moukhaiber-Krysko. Suzanne Dias brings over 30 years of professional skincare expertise. As Director of Education for Beauty Cult Canada, she’s helped hundreds of beauty pros feel more confident with training, product knowledge, application techniques, and real-world tips to grow their business. For more on classes by Suzanne, visit: https://beautycult.ca/pages/education-classes Or connect with her here: [email protected] Darine Moukhaiber-Krysko is a communications strategist and founder of Quip Creative, a boutique communications agency in Edmonton, AB. She believes effective communications begins with alignment, both with your mission and your community. Through a holistic approach, she helps your business connect in a way that is genuine, mindful and energizing. Additionally, her background as an esthetician and educator adds depth to her understanding of the spa and salon industry. For more info on Darine, check out https://www.quipcreative.ca/ or reach out to her here: [email protected]

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