Episode Synopsis "A word from the king - Ep.10 - Employee experience driving client experience"
At King Price, we firmly believe that happy staff = happy clients = a happier SA. So, in this episode of ‘A word from the king’, culture specialists Marno Boshoff and Ilze Herbst look at how the experiences of employees affect client experiences, and why you should consider taking an ‘employee first’ approach in your own business. Our Culture · Super Cheap, Strangely Simple
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More episodes of the podcast A word from the king
- A word from the king - Ep.1 - Definition of culture
- A word from the king - Ep.2 - Our induction process
- A word from the king - Ep.3 - Want to vs Have to
- A word from the king - Ep.4 - Culture eats strategy
- A word from the king - Ep.5 - Culture by design vs Culture by default
- A word from the king - Ep.6 - Law of Diffusion
- A word from the king - Ep.7 - What makes your boat go faster
- A word from the king - Ep.8 - Defining Success
- A word from the king - Ep.9 - Fractured teams
- A word from the king - Ep.10 - Employee experience driving client experience