With over 40 years experience leading, designing, implementing, teaching, and operating innovative practices in manufacturing and supply chain operations, Mike & Richard will be discussing ‘The Connected Support Organisation’. They touch on what has been done to connect the whole organisation from operators, to cleaners and to administration staff, what’s changing, what the risks are to people and the business and finally, what place there is for AR and VR in the Connected Organisation.Mike is focused on a people-first approach to innovation that engages and empowers those who daily drive the innovation and provide first-hand feedback to successfully deploy and further improve innovation efforts.Mike retired from Procter & Gamble’s Global Business Development organisation where he led Connect+Developsm (P&G's Open Innovation Practice) for the Product Supply organisation, spanning all aspects of the Global Supply Network. The Innovation efforts engaged industry partners, academia, consortia and relationships with the global startup community. He led the commercial efforts for P&G’s work in the externalisation of select Know-How to outside companies. He previously led the Trademark Licensing Group, Connect+Developsm (Open Innovation) support for Global Package Development, Modeling & Simulation, and the Feminine Care Businesses. Mike’s career has spanned across all aspects of the supply network including Engineering, Planning, Manufacturing Operations, and Distribution. Global Business Development manages P&G's technology portfolio available for access by external organisations through a variety of business models that maximise value creation for P&G and its partners. https://zaptic.com/

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