Dealing with difficult customers and clients

16/07/2020 25 min Temporada 1 Episodio 7

Listen "Dealing with difficult customers and clients"

Episode Synopsis

Mel Morris from the Xero team in New Zealand leads a panel discussion with three Xero customer experts. They share their stories and strategies for handling difficult customers in an effective way. Do you know how to deal with a difficult customer? Is the customer always right?
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