Everyone’s talking about upskilling. Platforms are promising frictionless learning. AI’s churning out content faster than anyone can read it. But for the people on the ground? Most workplace learning still feels like a chore: bloated decks, outdated modules, and “interactive” formats that just drain time. In this episode, Rich and Shane dig into what actually makes learning work at scale in a world where attention is scarce, expectations are high, and AI’s quietly impacting how people learn and develop. 

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